Shipping policy
Order Processing Time
All orders are processed within 24–48 hours after confirmation.
Orders are not shipped on Sundays or public holidays.
Shipping Time
Estimated delivery time:
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
Delivery times may vary depending on your location and courier service.
Shipping Charges
- Free Shipping on all prepaid orders
- Cash on Delivery (COD) available (additional charges may apply)
Order Confirmation
For Cash on Delivery (COD) orders, our team may contact you for confirmation before dispatch.
Orders not confirmed may be cancelled.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp to track your delivery in real-time.
Delivery Delays
While we aim to deliver on time, delays may occur due to:
- Courier issues
- Weather or unforeseen circumstances
We appreciate your patience in such cases.
Incorrect Address / Failed Delivery
Please ensure your address and phone number are correct.
We are not responsible for delivery issues caused by incorrect details.
If a delivery fails due to:
- Wrong address
- Customer unavailable
- Order refuse
The order may not be re-shipped.
Product Inspection
We recommend recording an unboxing video at the time of delivery for any damage claims.
Contact Us
For any shipping-related queries:
📧 myshoppycontact@gmail.com